Support Service



  • Please Submit Ticket in the Client Area to get SUPPORT from us. kindly submit one ticket for each product.
  • Our support team will assist with plugin installation, general questions and technical errors.
  • We do not provide bug-fix support for our plugins if they are modified or your modifications in other parts of your site cause these errors.
  • For customers who bought products from us that did not have Client Area account, please contact support@lightedphp.com to get one
  • The ticket shall be responded within 1 working day.
  • Support time: Monday-Friday, 9:00 AM - 5:00 PM, GMT+1
  • We don't provide support service if you're using illegal(nulled) version of Crea8social.
  • Each product has one month of support after purchase date.
  • To get support after one month of purchase, please buy Individual Product Support Service for one product or Full Product Support Service for all products you purchased.

Extend Support Service

All of our plugins/templates come with a first 30-day free support. To extend your coverage further Select an option Below: