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Support and Feedback System allows you to manage your members feedbacks, suggestions or issues in a more professional way without leaving your platform or incurring unending monthly bills. We believe a successfully business must be customer-focused. That is why we have built a Support and Feedback System. Support and Feedback System allow your members to request support Ticket. You can respond to them yourself or Assign specific members to do so.

The plugin also comes with "Help Center" feature similar to Facebook Help Center where you can create Articles and members can read and mark it if "Helpful" or "Not Helpful".

Features :

MEMBER FEATURE

- Create/Open Support Request
- Close Request
- Attach files
- Get Notification when their ticket is replied
- Filter/Search Ticket
- Ticket Priority - Critical, High, Normal and Low
- Mark Article as Helpful or Not Helpful
- Search Articles

ADMIN FEATURE

- Tickets Dashboard/Statistics
- Assign Ticket Moderators
- Reply tickets
- Manage Help Center Articles (Create, Edit and Delete )
- Manage Tickets Departments/Categories
- Manage Help Center Categories

Featured Products

Quote System

QUOTE SYSTEM help your members to share their favorite quote either by Text or Image Just Like Brainy Quotes. The Plugin support Multi language, Real Time Notification,Reaction system and much More.

$19
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Location Filter

Location Filter has Profile Map Widget that you can add to your Members profile page to show, on the Google map, the location of the member. It will also allow you to see Route from your location to members location on the Google Map. Location Filter Allow members to search other Members within specified radius to their current location (e.g you can set within 20km).

$29
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Future Autopost /Schedule Plus Advance Share

Autopost /Schedule plugin allows site members to add posts or blogs with future scheduled date. Post will be published on site automatically on scheduled date and time. It is a Very useful feature for new sites to look busy and active.

$39
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